Content about Warranty

March 30, 2012

A group of plaintiffs seeking class action status have filed a lawsuit against decking manufacturer Fiberon over its Portico wood composite line. The lawsuit, filed March 14 in the Eastern District of Pennsylvania by Hagens Berman, a Seattle-based firm, claims that the decking has a defect that results in the growth of mold, mildew and other fungal growth. Furthermore, the complaint claims that Fiberon refused to repair the decks under its 20-year warranty.

March 23, 2012

A group of plaintiffs seeking class action status have filed a lawsuit against decking manufacturer Fiberon over its Portico wood composite line. The lawsuit, filed March 14 in the Eastern District of Pennsylvania by Hagens Berman, a Seattle-based firm, claims that the decking has a defect that results in the growth of mold, mildew and other fungal growth. Furthermore, the complaint claims that Fiberon refused to repair the decks under its 20-year warranty.

February 21, 2012

Valley Forge, Pa.-based CertainTeed Roofing gave away a new car in the name of customer service, and through a promotion called "On the Road Again." 

“The ‘On the Road Again’ promotion is a way for us to show our appreciation to loyal customers like Jack Impriano,” said Jay Butch, director of contractor programs for CertainTeed Roofing.

January 26, 2012

Ashland City, Tenn.-based maker of water heaters and boilers launched the A.O. Smith Warranty Check app for contractors and plumbers for use in the field. 

"The iPhone and Android have created a huge demand for on-the-go information from homeowners and professionals," said Matt Southards, senior manager of digital marketing and strategy for A.O. Smith. "As an industry leader, we want to provide our plumbing professionals with easy access to critical information from remote locations."

January 13, 2012

Wayne, N.J.-based GAF announced an expansion of its limited Lifetime warranty that goes beyond shingles. It's called the Lifetime Roofing System program.

March 10, 2011

True Value has announced the introduction of a 2-in-1 -- paint plus primer -- paint called EasyCare Platinum. The new paint promises a one-coat solution to painting projects because it eliminates the need for a primer.

EasyCare Platinum will be available in all the colors offered in the Chicago co-op’s EasyCare line, including Flat Enamel, Satin and Semi-Gloss finishes. EasyCare Platinum is mildew-resistant and backed by a lifetime warranty.

January 25, 2011

York, Pa.-based Wolf, major supplier of kitchen cabinets, announced it will distribute Deckorators' full line of railing systems, balusters, post covers and caps to dealers within Wolf's 18-state East Coast footprint.    

The move takes effect March 1.

Deckorators is a brand of low-maintenance rail systems, aluminum and glass balusters, rail posts and caps, and lighting kits. Deckorators rail systems are code approved (CCRR  - 0161) and guaranteed by a lifetime warranty against chips, checks, cracks and peels.

January 20, 2011

Consumer research from the NPD Group shows brand trumps price as a purchase motivator for the hand tool category in each of the three major age groups.

As the chart below shows, the 35-to-54 age group emphasized trusted brand more than the older or younger age groups. The 18-to-34 age group was more price conscious than the other groups. And the 55-and-over segment placed a premium on products that "had the features I wanted.

January 10, 2011

Wayne, N.J.-based GAF Materials Corp, the roofing and ventilation giant, is announcing improvements to its laminated shingle warranties.

Effective January 1, 2011, every GAF laminated shingle, including all Timberline shingles will be covered by a lifetime limited warranty when installed on single family residences. GAF will no longer offer any laminated shingles with just a 30-year or 40-year warranty, a first for any roofing manufacturer.

GAF pointed to its Advanced Protection technology as the basis for its lifetime warranties.

October 5, 2010

Black & Decker announced the redesigned line of one of its most well-known products, the DustBuster....

July 13, 2008

Warranty and replacement services rank first on the list of factors leading to builder and...

March 9, 2008

Los Angeles-based home builder KB Home will be pulling out of Albuquerque, Chicago and the...

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