What keeps Mike Kangas up at night? For the president/general manager of Alaska Industrial Hardware, it’s not concerns about business or the prospect of another dark and foreboding winter in Anchorage. It’s about seizing the next opportunity.
“My sleepless nights are due to anticipation of what’s around the corner the very next day,” said Kangas, a member of the board of directors of the Specialty Tools & Fasteners Distributors Association (STAFDA). “I’ve been in this industry my whole life. Every corner I turn, I’m always learning with enthusiasm — whether I’m buying product, selling in the stores or using tools hands-on in my shop. I couldn’t have picked a better job in my wildest dreams.”
Kangas’ enthusiasm and positive energy is a trait shared by other STAFDA board members, including Rick Lamb, marketing manager, Frank’s Supply Co., Albuquerque, N.M.; and Nils Lindbloom, president, The Tool Shed, Greenville, S.C.
Despite tough economic conditions — commercial activity and prospects in Albuquerque rank near the bottom among 100 metro areas, according to a recent study, Lamb said — these business leaders are resourceful entrepreneurs who have proven they know how to get the job done.
Kangas said that like the rest of the nation, the construction industry in Alaska has not been spared, but he does not despair. “Thank goodness work continues, albeit at a slower pace,” he said. “Sales continue, but customers are much more frugal. However, one thing we can always count on is winter in Alaska. Ice melt, heaters, snow shovel and outerwear will continue to do well.”
Lamb said commercial building in Albuquerque is stagnant these days, but because Frank’s Supply operates four other stores in other markets — and those are doing quite well — the business as a whole has endured. “Overall, it’s a good stable market,” he said.
Lindbloom said in Greenville, S.C., there are some fairly strong pockets of manufacturing growth that The Tool Shed is looking to capture. He said he knows it could be a lot worse. “We haven’t been as weak here as in some other areas of the country,” he said. “I’m guardedly optimistic about the future; however, a lot of people are waiting to see what happens in November.”
In this still recovering market for home building and materials, distributor executives such as Kangas suggest that to experience any growth, companies must be willing to search out new opportunities. “Whether it be remodeling or expanding locations, increasing an existing category, or thinking out of the box and trying something new,” he said. “Several years ago, we tried some portable storage shelters, just one or two sizes at first; now we are selling roughly 20 containers annually. Never miss an opportunity. Believe me, not everything we venture into is a success story, but if you never expand your horizons, growth will be limited, at best, in today’s market.”
The Tool Shed, as with other STAFDA members, is putting more focus on the Internet, including social media.
“The Internet is a tough market to break into,” Lindbloom said. “Still, we’ve been revamping our website, trying to make it look more professional. We’re using Facebook, email marketing, social media. But, really, we haven’t changed our clientele. We’ve been selling to professionals