As an ex employee I have watched the demise of Pro-Build. The word on the street is they don't give a dam about the customer or the employees. They have hired managers from 84 & Stock that don't understand the business and have already ridden their respective compnaies down. In short the Inmates are running the institution. It all started when Fred Marino stepped aside as CEO. Fred Started The Strober Organization and was a Brilliant and great leader. The staff that followed had no clue. The previous coments have hit most of the issues. Current Management does not listen to those who know.There aren't too many of those left.

As a former Manager for Probuild, I have seen constant change to centeralized sells model and management style. Which has taken away flexablity of local sales and management to develop and make local builder contacts and relationships. We have seen a move to more of a accountant model and not as much a relationship oriented model. The days of the hand shake are gone, and the days of the Good Old Boy network is gone. It is all about Volumne, better to have a Million dollar customer at 1% margin then a 100 customers at 30% margin. It is more about accounting for every nut and bolt and never mind the truck loads going out the door. While Probuild has gone to a Regional oversight system, the managment system and model is still governed by Denver. Upper Management with little or no experience in the industry continue to make decisions rather then seek input from local management who have years of experience and relationships.