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IKEA is tops in J.D. Power kitchen cabinet study

The most recent "Highest in Customer Satisfaction with Kitchen Cabinets" survey by J.D. Power found IKEA to be a clear winner among customers.

According to the survey, IKEA ranked highest overall, scoring 789 on a 1,000-point scale. 

The study measures satisfaction according to design, ordering and delivery, price, operational performance and warranty. IKEA did best in the pricing and warranty categories.

“Kitchen cabinets are a big, long-term investment for homeowners and we believe that everyone should have access to ones that are high-quality, beautiful and affordable,” said Patty Lobell, sales manager, IKEA U.S.

Lobell added that this is the second time in three years that the retailer has earned top marks from J.D. Power for its kitchen cabinets.


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