AddThis

Computer glitch results in free HD merchandise

Some shoppers at HomeDepot.com received an unexpected bargain on Dec. 13 when a software snafu resulted in free or deeply discounted purchases. According to an article in the Atlanta Journal Constitution, an online promotion for $101 off a specific appliance was mistakenly applied to every order placed on the retailer’s website. If the shopping cart totaled $101 or less, e-customers didn’t have to pay for their order.

Home Depot isn’t saying how long the super discount lasted, but estimates put the time period at only a few minutes. The number of shoppers involved was not large, according to the company, which declined to provide specifics.

“It was a short, immaterial blip, but we hope it was a nice holiday surprise for a few customers,” company spokesman Stephen Holmes told the newspaper. Home Depot honored the accidental discount and sent customers an email to confirm it.


Want to read more?
This content is available only to registered users. Log in to read the rest of this article or create a free account.